Tag: Samsung proactive care

Samsung India customer service, Samsung AI support India, Samsung 30 years India, Samsung SmartThings care, Samsung service centres India, AI-powered customer care, Samsung proactive care, Samsung India news

From Logbooks to AI-Powered Care: Samsung Marks 30 Years of Customer Service in India

by India Saga

May 25, 2026

Samsung today operates one of India’s largest customer service networks with 3,000+ service touchpoints, 12,500+ engineers Samsung’s customer service journey ...

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Tag: Samsung proactive care

From Logbooks to AI-Powered Care: Samsung Marks 30 Years of Customer Service in India

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